User onboarding and sign-up

User onboarding and sign-up

In this article, you will learn how to sign-up in SPAN sports performance analysis platform.

Before you begin

In SPAN, there are two sign-up options available. Option one is to link your Google account and Option two is to sign up for a new account administered by SPAN.

Sign-up using Google account

  1. Go to app.banyanboard.com. Once opened, click on the "SIGN UP" button located at the bottom middle of the page.
  2. This will open the "Welcome" page. Click on the "Continue with Google" button located at the bottom of the page to sign up using your Google account.
  3. Next, the "Choose an account" page will appear. Select your desired Gmail account by clicking on it.
  4. This will open the "Sign in to auth0.com" page. Click on the "Continue" button.
  5. Then, the "Authorize App" page will appear. Click on the "Accept" button.
  6. Afterwards, you will be redirected to the home page of your new account, where you will be logged in.
  7. Here, you can view all the organizations you are a part of. Since this is a new account on SPAN, you will see a single organization named "Free Trial," which was created by default when your account was created.

Sign-up using new account administered by SPAN

  1. Go to app.banyanboard.com. Once opened, click on the "SIGN UP" button located at the bottom middle of the page.
  2. This will open the "Welcome" page. Enter your email address and password in the "Email address" and "Password" input fields to sign up for an account administered by SPAN.
  3. Your password must adhere to the following conditions:
    1. At least 8 characters 
    2. At least 3 of the following:
      1. Lowercase letters (a-z)
      2. Uppercase letters (A-Z)
      3. Numbers (0-9)
      4. Special characters (e.g. !@#$%^&*)
  4. After entering your password, click on the "Continue" button.
  5. Next, the "Authorize App" page will appear. Click on the "Accept" button.
  6. You will then be redirected to a page indicating that a verification email has been sent to your registered email address.
  7. Go to your email account and check your inbox for a support email from SPAN titled "Email verification required."
  8. Open the email and click on "Confirm my account" to confirm your account.
  9. Once your account is confirmed, you will be redirected to the home page of your new account, where you will be logged in.
  10. Here, you can view all the organizations you are a part of. Since this is a new account on SPAN, you will see a single organization named "Free Trial," which was created by default when your account was created.

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